Refund Policy
We want you to be happy with your order from Caz Online Store. Eligible refunds are handled in line with our Returns & Refunds policy and your statutory rights.
Change of mind
If a cancellation right applies, please contact us within the applicable period and follow the return instructions provided.
Faulty, damaged or incorrect items
Please contact us with your order details as soon as possible so we can help resolve the issue.
Refund timing
Eligible refunds are normally returned to the original payment method. Your bank or payment provider may take additional time to show the funds.